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Privacy Policy

CryptoGM values your security and privacy. Protecting your privacy is one of our top priorities. This privacy policy sets out how we collect information regarding Website users, what we may do with it, and what you can do to protect your privacy.

We are using security measures and encryption systems, to make sure interaction with our website is smooth and safe. All transactions are performed under secured protocols, using the username and password chosen and guarded by you; the chances of someone else trading in your name are extremely low.

Keeping your password safe: You should make sure that you don’t share the password with anyone. Pick a password that is hard to guess and change it every couple of months. Also remember to log out as soon as you stop trading with CryptoGM, whenever you leave the computer and after every session.

The first step to start trading is to open an account and this process, simple as it is, requires you to enter some personal data such as your first and last name, email and phone number. Additional details, as well as proof of identity may be required of you at any time. CryptoGMwill maintain the privacy of all your personal data we collect, including age, occupation or marital status. You may be required to provide the copies of ID, passport and photograph, in accordance with any policies that require such documents to be delivered. Furthermore, in some jurisdictions you may also need to submit financial information, investment experience and risk tolerance, all as may be required under law.

In order to have unrestricted access to the trading account and be able to trade with ease, these documents and information may be required. There is no obligation on your part to submit them, but if you don’t, you won’t be able to open the account and trade online. Additionally, it is important to keep us informed about your personal data as soon as something important changes, so your profile will always be up to date, and as required under any law.

We collect this information to administer and operate services, prevent fraud, defend our legal rights and for the purpose of compliance regarding the services we provide. CryptoGMprivacy policy guarantees that your personal information will not be sold, rented or traded, and won’t be disclosed unless the following conditions occur or for the purposes set out above. We share information with the associated firms and other persons processing your personal information or with banks and clearing houses in order to deliver the products and services you need for trading.

When there is any suspicion of fraud or breach regarding the trading performed by the user, the privacy policy allows us to disclose your private data as needed, including to credit reference and fraud prevention agencies. The same applies for national and international enforcement bodies and courts when they require this kind of information. Excluding these situations, while you are trading with CryptoGM, your personal information is reasonably safe from unauthorized use, damage, modification or disclosure, by all reasonable measures.

Underage and Child Privacy
By using this website you state and represent that you are over the age of 18 or any agree restriction applicable in your jurisdiction in order to participate in trading, as any laws applicable to yours may dictate. If you are under aged and entered the site by mistake, you should stop using the website and inform us promptly.
Regardless of the foregoing, in order to protect child privacy, we never knowingly collect or maintain information from users under 18, and no part of our website is structured to attract anyone under the age of 18. Should the Website ever collect or maintain any such information, it will comply with the Children’s Online Privacy Protection Act (COPPA) and any other applicable law, under the appropriate jurisdiction.

Changes to This Privacy Policy
This privacy policy may be changed from time to time, as we see fit. The binding version is the most updated version posted on the site. We may, at our discretion, inform you via e-mail regarding any material changes.
Please note any and all usage of the site and services is subject to the Terms and Conditions, as may be amended from time to time by CryptoGM, at its sole discretion.

Contact Us
For queries concerning policy matters, please contact us at any time.

KYC Policy

Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.

CryptoGMholds a zero tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.

 

Prevention:

CryptoGMaims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.

 

When you deposit funds using a credit card or bank transfer we will require the following documents

  • A copy of your valid passport with the signature page
  • Copies of your credit cards, used to make the deposit (front side with only the 4 last digits visible, back side with the CVV covered)
  • A copy of a recent utility bill in your name and address (Max last 2 months)
  • A signed purchase history of your online transactions

 

If you have any questions please don’t hesitate to contact our customer support: [email protected]

 

When do I need to provide these documents?

We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.

Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.

Please note that if we do not receive the required documents, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.

 

How can I send you these documents?

Please scan your documents, or take a high quality digital camera picture, save the images as jpegs, then send it to us via mail to [email protected]. Some documents can be digitally signed.

 

How do I know my documents are safe with you?

CryptoGM holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.

We thank you for your cooperation in helping us make CryptoGM a safer place to trade.

AML Policy

The objective of Anti-Money laundering procedures that YourCryptoBrand.com implements is to ensure that customers engaging in certain activities are identified to a reasonable standard, while minimizing the compliance burden and impact on legitimate customers.

Money Laundering

Money Laundering is the act of converting money or other monetary instruments gained from illegal activity into money or investments that appear to be legitimate, so that its illegal source cannot be traced. Domestic and international laws that apply to companies, whose customers can deposit and withdraw funds from their accounts, make it illegal for CryptoGMcompany, or its employees or agents, to knowingly engage, or attempt to engage in a monetary transaction of criminally derived property.

Implemented Procedures

The objective of Anti-Money laundering procedures that CryptoGM implements is to ensure that customers engaging in certain activities are identified to a reasonable standard, while minimizing the compliance burden and impact on legitimate customers. CryptoGM is committed to assisting governments combat the threat of money laundering and financing terrorist activities around the world. For that purpose CryptoGM has set up a highly sophisticated electronic system. This system documents and verifies client identification records, and tracks and maintains detailed records of all transactions.

 

CryptoGM carefully tracks suspicious and significant transaction activities, and reports such activities “providing timely and comprehensive information” to law enforcement bodies. To uphold the integrity of reporting systems and to safeguard businesses, the legislative framework provides legal protection to providers of such information.

 

In order to minimize the risk of money laundering and financing terrorist activities, CryptoGM neither accepts cash deposits nor disburses cash under any circumstances. CryptoGM reserves the right to refuse to process a transfer at any stage, where it believes the transfer to be connected in any way to money laundering or criminal activity. For the avoidance of any doubt, cryptogm.com may detain or postpone payments for a set period of time at its own discretion. It is forbidden for cryptogm.com to inform customers that they have been reported for suspicious activity.

 

Additional Disclosures

For the purpose of complying with Anti-Money laundering laws, cryptogm.com requires two different documents to verify the identity of the customer.

The first document we require is a legal government-issued, identifying document with the picture of the customer on it. It may be a government-issued passport, driver’s license (for countries where the driver’s license is a primary identification document) or local ID card (no company access cards).

The second document we require is a bill with the customer’s own name and actual address on it issued 3 months ago at the earliest. It may be a utility bill, a bank statement, an affidavit, or any other document with the customer’s name and address from an internationally recognized organization.

cryptogm.com also requires a completed and physically or digitally-signed account application form to be submitted to the company.

Customers are required to submit up to date identification and contact information in a timely manner, as soon as changes occur.

Documents in non-western letters must be translated into English by an official translator; the translation must be stamped and signed by the translator and sent together with the original document with a clear picture of the customer on it.

Deposits and Withdrawals

CryptoGMrequires all deposits, where the name of the originating customer is present, to come from the name matching the name of the customer in our records.

Third party payments are not accepted.

As for withdrawals, money may be withdrawn from the same account and by the same way it was received. For withdrawals where the name of the recipient is present, the name must exactly match the name of the customer in our records. If the deposit was made by wire transfer, funds may be withdrawn only by wire transfer to the same bank and to the same account from which it originated. If the deposit was made by means of electronic currency transfer, funds may be withdrawn only by the means of electronic currency transfer through the same system and to the same account from which it originated.